QUALITY POLICY

QUALITY POLICY of VELPI PHARMA LOGISTICS

Our company, having a customer-oriented approach and a central policy of total respect for the customer, aims to always provide high quality and consistent services. This high and stable quality is ensured:

• Specialized staff capable of designing, planning and implementing the services provided by the company

• From our suppliers in materials, equipment, technological infrastructure and services.

• The high quality and reputation of the services provided by the company.

To ensure systematic compliance with all of these, the company has installed a Quality Management System in accordance with ISO 9001: 2015 and at the same time applies Ministerial Decision 1348/04 of the Ministry of Health and Welfare with the scope of Certifying the Storage and Distribution of Medical Technology Products on behalf of third parties. . The company is committed to continuously supporting their rigorous implementation and continuous development, with all the resources required. Management is also committed to complying with all regulatory and other regulatory requirements relating to its services.

Within this Quality Policy, Management sets out specific key Quality objectives that aim at:

• Improving its customer service

• Improving customer satisfaction

The Quality Policy of the company contributes to the achievement of the company's main strategic development goal, which is the continuous growth of the integrated services cycle in the field of pharmaceutical services, medical devices and EOF tape pasting.

For

company VELPI PHARMA LOGISTICS

Alexis Baltoumas

General Manager